Terms and Conditions for Roxilla Executive Travel Club (India)
Limited
These terms and conditions ("Terms") outline the agreement
between
ROXILLA EXECUTIVE TRAVEL CLUB (INDIA) LIMITED (referred to as
"the
Club") and the members (referred to as "you" or "the member" or
“the
members”) participating in ROXILLA EXECUTIVE TRAVEL CLUB
program,
including male, female and trans-genders whichever may be
applicable
even if it is written here in only male gender or only in female
gender,
including singular and plural. By joining ROXILLA EXECUTIVE
TRAVEL CLUB
(INDIA) LIMITED, the applicants agree to abide by these Terms
and
Conditions before applying. Please read them carefully before
submitting
the APPLICATION FOR MEMBERSHIP.
1. Membership in ROXILLA EXECUTIVE TRAVEL CLUB (INDIA) LIMITED is
open to
individuals of 18 years age including NRIs. Foreigners who are
residing
in India are also eligible to apply. Persons with OCI Card are
treated
as Indian Citizens only.
2. To become a member, the applicant must complete the enrolment
process
and provide accurate and complete information. If any false
information
is provided, the Club may cancel the membership at any time
without
giving any notice and the fees or subscriptions paid shall be
forfeited
by the applicant/s.
3. The membership card will be issued once the information
provided is
validated and a thorough background verification conducted by
the Club’s
processing team which may include checking of criminal records,
credit
bureau reports, etc. The process may take minimum 15 days to
maximum 120
days.
4. Upon completion of the verification process, if the documents
of the
membership applicant are found to be dubious, then the card will
not be
issued and a 15% fee shall be deducted towards administrative
fees and
85% of the membership fee shall be refunded.
5. Members are facilitated to use their membership card only up
to
allowable trips in a calendar year of 365 from the day of issue
of the
card. Allowable duration for each trip shall be within the time
limits
of that respective category of membership.
6. Members have to submit their travel program through the Club's
designated channels like through TOLL FREE TELELPHONE NUMBERS,
WHATSAPP
MESSAGE, MOBILE APP, EMAIL, and through our WEBSITE a minimum 48
hours
prior to the trip. Members have to take the confirmation of
booking of
their trip and mere messaging or emailing or calling will not
confirm
their respective travel program. A Trip Identification Number
(TIN) will
be provided to each member after the trip is registered in the
Club’s
systems. If the TIN is not generated and provided to you, it is
deemed
that your trip is not registered in our system and you will have
call
our Customer Care again.
7. Cancellations will be accepted only till 48 hours prior
commencement
of travel program. Any request for cancellation of trip within
48 hours
will make the member to forfeit one Electronic Coupon out of the
allowable trips chances given per year.
8. Similarly, members, who used the cars beyond the allowable
time window
of that particular category of membership, will also lose one
such
chance out of the allowable trips given per year, in addition to
levying
one demerit point for such over usage of car.
9. The Club-provided vehicles shall not be misused for any
illegal
activities, or for carrying dangerous & toxic substances,
whatsoever. If
found in violation, then the complete liability shall be borne
by the
said member and hence the Club shall not have any such
responsibility.
10. The Club will make reasonable efforts to ensure the accuracy
of the
information and services provided. However, The Club shall not
be liable
for any direct, indirect, incidental, or consequential damages
arising
from the use of our services.
11. While applying for a membership, the applicants/members
indemnify
and hold the Club, its employees, and agents harmless from any
claims,
liabilities, damages, costs, or expenses (including legal fees)
arising
from the use or misuse of ROXILLA EXECUTIVE TRAVEL CLUB (INDIA)
LIMITED
services or any violation of these Terms.
12. The Club reserves the right to terminate the membership at
any time,
with or without notice. Termination may result in the loss of
all
membership benefits and privileges, including the membership fee
paid.